Add people to a domain in Postwing without sharing an account. Each membership belongs to one domain, so the same person can own one domain, manage another, and have read-only access to a third.
| Role | What the person can do |
|---|---|
| Owner | Everything, including members and invitations, plan and billing changes, and deleting the domain. |
| Manager | Operational work: SMTP tokens, templates, DNS checks, webhooks, inbound routes, event exports, unsubscribes, DNS setup share links, test messages, and support tickets. A manager cannot manage access, change the plan, or delete the domain. |
| Viewer | Read-only access to the domain, DNS status, mail log, analytics, templates, webhooks, and the rest of its screens. |
Roles never hide readable information. A manager or viewer sees the same screens, but unavailable write controls are hidden and the panel explains why the screen is read-only.
The invitation expires 14 days after it is sent. You cannot keep two open invitations for the same email address on the same domain; revoke the existing one or wait until it is no longer open before sending another.
In Settings → Invites, an owner can select Resend for an invitation that has not been accepted. Resending keeps the same link and code and moves the expiry another 14 days forward. You can resend an invitation at most once per minute; if it was just sent, the panel asks you to wait a minute.
Delete a pending invitation to revoke it. Its link stops working immediately. An accepted invitation cannot be resent.
The email links to a public invitation page. You do not need an account to open it.
Your account email must match the invited address, ignoring letter case. If you are signed in with another account, the panel names the address the invitation belongs to and refuses acceptance. Sign out and use that address, or ask the owner to invite the account you want to use.
A missing, expired, accepted, or revoked link shows the same This invitation is no longer valid state. Ask a domain owner for a new invitation.
Open Settings → Users. An owner can choose a different role for another member or select Delete to remove that member's access.
The panel refuses each of these actions with an explanation. These checks keep the domain from losing its only person who can manage access.
| What you see | What to do |
|---|---|
| The page is read-only | Only an owner can manage members and invitations. Ask a domain owner to make the change. |
| A duplicate invitation is refused | Find the open invitation for that address and resend or revoke it instead. |
| Resend asks you to wait | Wait until one minute has passed since the last send for that invitation. |
| The invitation belongs to another account | Sign in with the invited address, or ask the owner to issue a new invitation to your address. |
| The invitation is no longer valid | Ask the domain owner for a new invitation. |
| A role change or removal is refused | Do not edit or remove yourself, and make sure another owner will remain. |